× PRIVACY POLICY PerevodBy LLC translation bureau
Minsk. Effective date: 17 August 2022.
Preamble This Privacy Policy (the “Policy”) sets out how PerevodBy LLC (the “Operator”, the “Bureau” or “We”) processes and protects the personal data that it may receive from users (the “User” or “You”) when they use the website and when translation and related services are provided.
1. General provisions 1.1. This Policy has been prepared in accordance with the Law of the Republic of Belarus of 7 May 2021 No. 99-Z “On Personal Data Protection” and other applicable legislation of the Republic of Belarus.
1.2. By using the Operator’s website, submitting requests or handing over documents for translation, the User fully agrees to the terms of this Policy.
1.3. If the User does not agree with the terms of the Policy, the User must stop using the Operator’s resources and refrain from handing over documents.
2. Categories of data processed The Operator divides the data it processes into two categories:
2.1. Customer data (the person placing the order):
Surname, first name and patronymic; Contact telephone number; Email address; Details of a legal entity or sole proprietor (for cashless payment); Data on the services ordered and order history; Technical data (IP address, cookies, browser and device data). 2.2. Personal data in translation materials:
Any information contained in the original documents and files that the User provides for calculating the cost, performing the translation, notarisation or apostille (including passport data, birth and marriage certificates, employment record books, medical certificates, bank account statements, consents for a child to travel abroad, and so on).
3. Purposes of data processing The Operator processes personal data solely for the following purposes:
Fulfilling the order: calculating cost and turnaround, translation itself, editing and proofreading, document layout; Additional services: notarisation of translations, affixing the “Apostille” stamp, consular legalisation, courier delivery of original documents; Feedback: contacting the Customer about the order, answering enquiries and providing consultations; Accounting: preparing contracts, acts, invoices and other closing documents; Quality improvement: analytics of how the services work and improving the quality of the services provided. 4. Confidentiality of translation materials 4.1. The Bureau understands the commercial, personal and legal value of the documents handed over for translation and guarantees their strict confidentiality.
4.2. All staff and contracted specialists of the Bureau (translators, editors, layout specialists, partner notaries) are bound by legally binding non-disclosure agreements (NDAs).
4.3. Files and documents handed over for translation are used strictly for the purposes of the specific order and are not passed to third parties for marketing or commercial purposes.
5. Disclosure of data to third parties The Operator does not sell or disclose personal data to third parties, except in the following cases:
Contracted specialists: passing materials to translators and editors solely to fulfil the order (to the extent necessary for the translation); Notaries and state bodies: passing documents to notaries, justice authorities and executive authorities for notarisation, apostille or legalisation (on the Customer’s instruction); Delivery services: passing the full name, address and telephone number to courier services to deliver finished translations; Legal requirements: passing information to authorised state bodies in cases expressly provided for by applicable legislation. 6. Retention periods and procedure 6.1. The Customer’s personal data is stored for the period necessary to achieve the purposes of processing, or for the periods established by the legislation of the Republic of Belarus.
6.2. Translation materials and original layouts are kept in the Bureau’s secure archive for 3 (three) years after the order is delivered, for the Customer’s convenience in case of repeat requests, after which they are deleted irretrievably.
6.3. On the Customer’s written request, all source files and completed translations may be deleted from the Bureau’s systems immediately after the order is completed and the acceptance certificate is signed.
7. User rights The User has the right to:
Request information about the processing of their personal data; Demand clarification, blocking or destruction of their personal data; Withdraw consent to the processing of personal data by sending a corresponding application to the Operator; Request immediate deletion of all uploaded documents after the translation is completed. 8. Information protection 8.1. The Operator takes the necessary organisational and technical measures to protect personal data against unauthorised access, destruction, alteration, blocking, copying and distribution.
8.2. Access to the Bureau’s working servers and databases is restricted and protected by passwords and encryption.